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Our Guiding Principles

Respect

We support the identity and culture of older people, their families and the community and treat all with dignity and respect.

Quality

We are committed to high quality, compassionate and personalised services delivered in a safe, welcoming environment.

Choice

With a person-centred philosophy, we support the independence and choices of older people.

Governance

Our leadership and management systems are transparent, accountable and responsive to changing individual and community expectations.

“I love the Cafeteria where we can enjoy a good cappuccino while chatting with other residents. We meet every Friday for Happy Hour when we share news over a drink, have a few jokes and celebrate birthdays”

Clinton

“I enjoy the village atmosphere, we are a close-knit community.”

Phil

“I live in a Retirement Living unit and enjoy my garden, especially at the back where I have some raised beds where I grow lettuce, spinach, rocket and herbs that I pick for my meals everyday.”

Geoff

“I can travel without worrying about a thing and everyone gets along. It’s the best move I’ve ever made.”

Pauline

“CCH staff show us respect, tolerance, care and friendship.”

Elizabeth

“I am delighted to be here and am always busy with new found friends and activities.”

Jean

“I like the friendships with others, and the care I receive from staff. I feel happy and content and that makes my family happy.”

Audrey

“It’s very liberating to know that maintenance is taken care of.”

Joan

“I feel respected, safe, cared for and listened to.”

Joyce

“I love my apartment. It’s light, airy and very contemporary.”

Eva

“We love living near like-minded people. We treat each other as friends and valued neighbours.”

Don and Margaret

“The staff are very caring. I feel loved and I feel the warmth of everyone I come across.”

Mary